Dynamic passengers to start receiving refunds from May 2

The Ministry of Public Infrastructure on Thursday noted that it  will commence the process of refunds for tickets issued by Dynamic International Airways from Wednesday May 2, 2018.

The Ministry informed that the refunds will be issued Mondays to Thursdays from 09:00hrs to 15:00hrs and Fridays from 09:00hrs to 14:00hrs at the Ministry of Public Infrastructure’s Accounts Department, Fort Street, Kingston.

Persons who are making claims will have to walk with

  1. Identification document (national I.D. card or passport only)
    2. Proof of ticket purchase

In cases where an individual is appearing on another’s behalf, the following are required in addition to the above-mentioned documents:

  1. Authorisation letter, with two signed witnesses, from passenger whose name appears on the list
    2. Identification document (national I.D. card or passport only) of person uplifting the refund, the Ministry noted.

The Ministry further said that to allow for smooth processing, passengers have been organised by dates, with a maximum of 80 persons being accommodated each day. Passengers who do not appear on their identified dates will be allowed to appear during the fall-back period, May 14, 2018 to May 25, 2018.

Electronic copies of the list are also available on the Ministry of Public Infrastructure’s website  as well as Roraima Airways’ website and Facebook page. Passengers may also check with their travel agencies to confirm their appearance on the list.

Passengers are urged to contact the Ministry of Public Infrastructure on 225-4023 or 227-5344 for more information, persons can visit the following website to check which day they have to go; https://www.dropbox.com/s/2l214cjekyu2kq1/List%20of%20Names%20-%20DYA%20-%20Print%20Media.pdf?dl=0

 


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